Successfully managing a project or operational work requires effective planning and adherence to core principles in managing people.

This is even more important in an Information Technology (IT) context when the bulk of the work is being done by another organization, such as in a customer and vendor relationship.

By understanding the fundamentals of vendor management, you will be better prepared to create and maintain a harmonious relationship with your vendors. In this course, you will identify effective vendor management practices and their related processes, and key strategies in persuading the other party to get work done and produce quality deliverables, in a project and in day-to-day operations.